Using these guidelines

Guideline support is provided for the following areas:

Objectives of the EDSS

You may need to ensure that the EDSS is achieving its objectives, such as whether using EDSS improves compliance with recommended protocols for treatment. If the EDSS does not support users to achieve the intended outcomes, it is unlikely that work practices are being supported. For guidance in this area please refer to the guidelines:

Functionality and requirements of the EDSS

EDSS can over-support or under-support its users. An EDSS that is situated in an environment that is under resourced, such as not having enough terminals, is likely to prevent its users from working at their optimal level. For guidance in determining a set of requirements to meet the needs of health professionals and their work context, evaluating the knowledge content of EDSS and to understand what questions need to be asked about the technical aspects of the system please refer to the guidelines:

User acceptance of an EDSS

For a system to become part of routine practice it needs to be usable and accepted by users. A system that is not user friendly is not likely to be used or accepted by users. An EDSS that increases unnecessary cognitive load is likely to increase the chance of errors and encourage bad work practices, such as working around the system. To avoid these problems, please refer to the guidelines:

Systems integration

An EDSS that is not compatible with other systems can cause unnecessary workload for its users, such as having to double-order a drug prescription, or having to get decision support from one system and carry out that decision using another system. For more information on how well the EDSS is integrated with other information systems, please refer to the guideline:

Managing an evaluation

A foundation for the conduct of any evaluation is the structure and management of the evaluation project. An overview of the importance of this and principles to consider are included in the guideline: